Prerequisite: None
One-Day Course or Two-Day Workshop
Institutional intelligence (I2) applies the techniques and technologies of business intelligence (BI) to the missions, goals, and strategies of educational institutions. Both seek to support and enhance decision and management processes. Yet all too frequently BI programs fail to deliver those qualities that are the mark of true intelligence: capacities to reason, plan, predict, analyze, comprehend, solve problems, innovate, and learn. Lacking these qualities, a desired system of intelligence is reduced to a system of reporting and data management.
The key to intelligence systems lies in requirements. Getting the right requirements (and getting the requirements right) is fundamental to success. Yet gathering requirements for intelligence systems is complex and difficult. Collecting and structuring requirements is challenging for BI programs. It is even more challenging for higher education where institutional culture, breadth of mission, range of processes, and volatility of information needs increase and compound complexity of requirements.
This course teaches processes and techniques for requirements gathering and requirements management that specifically target the complexities inherent in I2. A multidimensional framework for requirements management ensures that the many perspectives of institutional intelligence requirements--motivation, capabilities, performance, governance, management, compliance, risk, and measurement--are all understood and represented in the resultant set of requirements.
You Will Learn
- A new definition of I2 that shifts the focus from data and technology to capabilities and value.
- The dimensions of institutional management and their relationships to I2.
- The elements of institutional governance and their roles in I2.
- The principles of institutional measurement and their roles in I2.
- How management, governance, and measurement form a requirements framework.
- How to apply the framework to requirements analysis, project scoping, and value management.