TDWI Performance Management: Measurement, Metrics, and Monitoring -- TDWI Events

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TDWI Performance Management: Measurement, Metrics, and Monitoring

Prerequisite: None

Performance management (PM) is a core practice in business management today, and it ranks high among the value opportunities of business intelligence. Using data to set goals and measure performance is a proven key to business success. Performance management strengthens the connection of tactics with strategy, and of operations with tactics—enabling feedback, monitoring, and accountability across all levels of business activity. Metrics, performance indicators, scorecards, and dashboards each have a role. But PM reaches beyond data and technology with human, organizational, and cultural dimensions. Creating PM culture is a journey, not an event. Implementing and evolving a PM program demands the right blend of business, human, technical, and information management skills.

You Will Learn

Where and how performance management fits into business management
Techniques to identify high-impact performance indicators and business metrics
Design and implementation skills for performance scorecards and dashboards
How measurement and feedback are applied to increase business effectiveness
How measurement and feedback are applied to improve business efficiency
Common mistakes in performance management and how to avoid them

Geared To

BI program managers, project managers, designers, and developers; business executives and managers seeking performance improvements; dashboard and scorecard designers and developers; anyone with a role in defining, creating, or applying business metrics